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Commentary and Discussion From the Retail Community
How Should US Retailers Handle Parental and Paid Leave?
In the United States, the push for paid leave policies is gaining traction. How should the U.S. address the disparity in access to paid leave across states, particularly for marginalized…
Has Google Raised the Search Bar on Online Personalization?
Google is piloting new product discovery elements designed to give users a more personalized shopping experience. Which of the tools likely offers the most appeal or practical use to online…
How Will Closing 150 Macy’s Locations Affect Retail?
The recent announcement of Macy’s plan to shutter approximately 150 stores has sent ripples of anticipation among its competitors. With Macy’s closing stores, how should shopping malls evolve to remain…
Academy Sports Tweaks Formula for Entering New Markets
Academy Sports + Outdoors has accelerated its store opening targets, but it is also adjusting its real estate strategy. What lessons should be gleaned from its adjustments, particularly around entering…
Should Fast-Food Chains Fully Commit to Digital Kiosks?
Big names in the fast-food world like Burger King, Shake Shack, and KFC are on a mission to roll out digital order kiosks across the U.S. How can they take…
Will Smart Carts Pay Off Better Than ‘Just Walk Out’ for Amazon?
Amazon plans to remove its “Just Walk Out” technology from Amazon Fresh stores, replacing it with its Dash Cart smart shopping cart device. Will Dash Cart offer significantly more appeal…
How Will AR/VR Transform the Retail Experience?
While augmented reality and virtual reality technologies have had relatively slow adoption in the consumer market in the United States outside of the gaming industry, their applications to retail are far-ranging…
Is Walmart Connect the Solution Advertisers Need?
Walmart is amplifying its advertising platform, Walmart Connect, to empower advertisers in maximizing the effectiveness of their media spend. How will Walmart’s expansion of in-store ads and integration of digital…
Did Trader Joe’s Just Open Its First C-Store?
Trader Joe’s has replaced its former wine store in Manhattan with a new grab-and-go concept, Trader Joe’s Pronto, offering a limited assortment of prepared foods and snacks. Would the Pronto…
Is the Beyond Inc. Team-Up With X a Good Move?
Beyond Inc., the parent company of Bed, Bath & Beyond, Overstock, and Zulily, has announced a significant partnership with social media platform X. How might this collaboration redefine the dynamics…
Do Retail’s Frontline Workers Have Enough Tech?
A global survey found that 40% of retail workers feel their employers don’t adequately invest in their tech needs. Generally, do store associates have access to enough technology to match…
Is Ghirardelli on the Right Track With Recent AI Utilization?
Ghirardelli has embarked on a journey to enhance its direct-to-consumer (DTC) channel through the power of AI. What implications does Ghirardelli’s successful integration of AI into its DTC strategy hold…
Is the Solar Eclipse a Bright Opportunity for Retail?
Wegmans announced plans to close 48 of its 111 stores for 30 minutes during the total solar eclipse on April 8 so its employees can witness the celestial phenomenon. What…
Have REI’s Campgrounds and Guided Adventures Cracked the Experiential Retail Code?
REI has set its sights on expanding camping opportunities with a recent acquisition. How does REI’s strategy of combining the thrill of outdoor exploration with modern amenities align with evolving…
How Should Employees Adjust to New Managers?
A new manager in your department might mean significant changes in the direction of your team’s work, your own role, or the team’s workflow. What advice would you give employees…
Can Jersey Mike’s Challenge Subway’s Dominance in the Fast-Food Industry?
While Subway set the precedent for sub chains in the industry, Jersey Mike’s Subs has emerged as a formidable competitor. How does Jersey Mike’s Subs’ Month of Giving campaign go…
Is Mobile-Only Pickup More of a Convenience or Inconvenience?
Chick-fil-A opened its first-ever mobile pickup restaurant to address the growing demand for digital ordering and better manage wait times. Are digital pickup locations a convenience for consumers?
DoorDash Expands Beauty Delivery Partnerships and Ventures Into Drone Delivery
DoorDash has revealed new alliances with Sally Beauty and M·A·C Cosmetics and is rolling out drone delivery as a test in the U.S. What strategies can industry leaders adopt to…
Will Leaning Back on Wholesale Revive Nike’s Growth?
Nike, which has been emphasizing direct-to-consumer (DTC) growth for a number of years, last week indicated it was refocusing back on wholesale. What lessons should Nike have learned about the…
Will Walmart’s Mammogram Partnership with RadNet Improve Patient Access?
Walmart recently announced a partnership with RadNet to offer mammograms at select Walmart Health locations. Should local care providers be worried or looking to integrate their practices?
Should Costco Open More Showrooms and Expand Into the Last 3 States?
Costco is opening a dedicated furniture showroom in Alaska. Do you think the retailer should open more showrooms, or would this strategy only succeed in more remote locations?
