H-E-B Recalls Ice Cream Cups Due to Metal

Supermarket chain H-E-B is issuing a voluntary recall for its 12-count packages of 3-ounce cups of Creamy Creations ice cream due to a potential contamination of metal particles.

A press release states the chain has voluntarily recalled the items to continue its commitment to the safety and quality of the products sold to its customers. The recall safeguards the public against the potential for metal in the designated batches of ice cream products. The affected products were distributed to all H-E-B stores in Texas and Mexico as well as all Central Market, Joe V’s Smart Shop, and Mi Tienda stores.

The recalled items include 3-ounce H-E-B Creamy Creations Chocolate Ice Cream — 12 pack with a UPC number of 4122062948 and code dates of Sept. 6 to Sept. 14, 2024. Also recalled is a 3-ounce H-E-B Creamy Creations Lime/Orange sherbet Combo — 12 pack with a UPC number of 4122081930 and code dates of Aug. 31 to Sept. 3, 2024.

H-E-B is issuing a voluntary recall for 12-count packages of 3-ounce cups of Creamy Creations ice cream in select flavors for potential metal. See details on H-E-B Newsroom: https://t.co/TGupUmq0Dz

— H-E-B Newsroom (@HEBNewsroom) April 27, 2024

Additionally, H-E-B is recalling 3-ounce H-E-B Creamy Creations Ice Cream Homemade Vanilla/Chocolate Combo — 12 pack with the UPC number 4122081931 and dates of Sept. 11 to Sept. 21, 2024. The UPC and code dates are on the back of the product’s outer bag, not the individual cups.

No injuries have been reported related to this recall. All products related to the H-E-B ice cream recall have been removed from store shelves. Customers who purchase the products should refrain from consuming them and can return them to the store for a full refund.

Subsequently, H-E-B is working to return the products on shelves as soon as possible. Customers with questions or concerns may contact H-E-B Customer Service at 1-855-432-4438, Monday through Friday, 8 a.m. to 5 p.m. CST.

The ice cream products are advertised on H-E-B’s website in the following manner: “Churned in the heart of Texas since 1998, H-E-B Creamy Creations ice cream is proudly made in San Antonio with fresh cream from our local creamery. With over 100 unique varieties to choose from, our selection includes options for sugar-free, reduced-calorie/fat and Kosher diets. Plus, there’s no artificial flavors, no high fructose corn syrup, no rBST — only premium-tasting ice cream that’s popular with Texans everywhere.”