How Molton Brown Redefines Customer Experience

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Ready to revolutionize your retail operations for long-term success? Learn how predictive technology and AI can unify customer data and create seamless and personalized shopping experiences across every channel. Join Molton Brown Limited, a leader in luxury cosmetics, and retail experts from SAP & RetailWire to explore the benefits of integrated omnichannel experiences, such as cost reduction, increased agility, and heightened consumer satisfaction. Discover how you too can transform your business by leveraging the latest AI technologies to engage customers online, in-store, or virtually. 

This panel of retail experts will help you gain insights on how to deliver exceptional experiences across all channels and identifying the next AI breakthroughs. Don’t miss this opportunity to hear from retail leaders on surpassing customer expectations with cutting-edge technology.

Featured Panelists:

Naresh Krishnamurthy, Senior Manager – Business Transformation, Molton Brown

Naresh Krishnamurthy offers a profound expertise in digital transformation and business development, and project/product management across global landscapes. Fluent in multiple languages and possessing an entrepreneurial spirit, he has cultivated his skills over 15 years of professional practice. Naresh’s journey with Kao Corporation spans over eight years, where he currently holds the role of Senior Manager of Business Transformation leading efforts within the cosmetics sector, encompassing iconic brands like Molton Brown.

Kristin Howell, Global Vice President, Retail Industry Business Unit, SAP

Kristin has 25 years of technology and retail experience, including leadership roles across management consulting, solution design, product marketing and software development organizations. As Global Vice President within SAP’s Retail Industry Business Unit, she specialized in the areas of merchandising, marketing, planning, pricing, promotions, and predictive analytics. She is responsible for SAP’s retail strategy and roadmap across the Predictive Planning & Inventory Orchestration suite of solutions and works closely as a trusted advisor and thought leader for SAP’s global retail customer base. Kristin currently sits on the board of the Terry J. Lundgren Center for Retailing at the University of Arizona. Kristen holds an MBA from the W.P. Carey School of Business at Arizona State University and bachelors’ degrees in Economics and International Relations from the University of Southern California.

Patricia Vekich Waldron, RetailWire Brain Trust & Founder and CEO of Vision First

For over two decades, Patricia has lived at the crossroads of consumers, technology, and data. Her track record is filled with the stories of companies who have, with her help, differentiated themselves through innovative strategies, solutions, and marketing initiatives. Patricia is CEO and Founder of Vision First an advisory firm that helps companies stand out in a crowded market where many are vying for visibility. She is known for identifying new market opportunities to drive growth, launching, repositioning offerings, and showing up differently in the marketplace. Patricia speaks at global industry events, including World Retail Congress, Consumer Goods Forum, Retail Leaders Forum, and the National Retail Federation (NRF) and is well known by clients, partners, press, and analysts around the world.