Biography

Shannon Flanagan has been retailing it since college. She’s sat in the seats of many which allows her to understand the multifaceted aspects of the industry. She’s worked in-stores and as a merchant, consultant, sales leader, and general manager. She’s been an executive with Gap Inc., Lands’ End, and Macy’s, leading strategic initiatives. She’s partnered with hyper-growth companies to Fortune 500 companies during her time with Accenture, Slalom and Talkdesk. From product creation to post purchase customer service, she knows the ins and outs of retail. She has now gone out on her own, creating the advisory firm, Retail Connected. In addition, she is a Retail Braintrust member, DE&I board member, mental health advocate and founder of Retail Women in Tech. Her passion is to help create the conditions for people to thrive and love what they do everyday.