Feature profiles about the retail leaders in our network
BrainTrust
Nicola Kinsella
SVP Global Marketing
Fluent Commerce
Biography
Trust. It’s what separates strong brands. And my job, is to build it. How? By distilling what’s at the heart of our brand. Then communicating it. Internally at first, then outwardly. And by providing the guideposts, tools, resources, metrics, and motivation to help employees provide a people centric, on-brand experience to all our customers, prospects, and partners…. every day. It takes time, but it’s worth it.